Contact Us
Last updated: 7 September 2026
Rio Health is a brand operated by Rapidsurge Innovations Private Limited. Reach us using the details below – we are open for orders and support every day, 8 AM to 1 AM.
Legal entity
Rapidsurge Innovations Private Limited (trading as "Rio Health")
CIN: U62099HR2023PTC115119
GSTIN: 09AANCR0182Q1ZM
FSSAI Licence No.: 12725052001320
Registered office
Landmark Apartment, Sector-67, Badshahpur,
Gurugram, Haryana – 122018,
India
Licensed dispensing pharmacy
38, Ground Floor, Khasra No. 14/1 & 77,
Rani Laxmi Bai Nagar Colony, Loni,
Ghaziabad, Uttar Pradesh – 201001, India
Drug Licence No. (Form 20): RLF20UP2025003631
Drug Licence No. (Form 21): RLF21UP2025003609
Additional pharmacy premises operate under their own drug licences; the premises and licence for a given order are shown on that order's tax invoice.
Phone & WhatsApp
+91 98716 32212
Open for orders and customer support every day, 8 AM to 1 AM.
To order, send your medicine list or a photo of your prescription to this number on WhatsApp.
amitahuja@rioai.in
We aim to respond within 24 hours.
Grievance Officer
In line with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020:
Name: Amit Ahuja
Email: amitahuja@rioai.in
Phone: +91 95609 59562
Address: Rapidsurge Innovations Private Limited, Landmark Apartment, Sector-67, Badshahpur, Gurugram, Haryana – 122018, India
Grievances are acknowledged within 48 hours and resolved within the timelines prescribed by applicable law.